Privacy Policy

Last Updated: June 2026

Jiangmen Ecobee Biomaterials Products Co., Ltd. ("Green Packaging Hub", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Contact Information

Name, email address, phone number, company name, and job title that you voluntarily provide when submitting inquiries, requesting quotes, or placing orders.

Business Information

Company address, import/export licenses, tax identification numbers, and purchasing requirements relevant to fulfilling B2B orders.

Usage Data

IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website. This data is collected automatically through server logs and analytics tools.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyze traffic, and remember your preferences. See Section 5 below for details.

2. How We Use Your Information

• Order Processing: To process inquiries, prepare quotations, fulfill orders, and arrange shipments of our packaging products.
• Communication: To respond to your requests, send order updates, and provide relevant product information or industry news (with your consent).
• Service Improvement: To analyze website usage patterns and improve our products, website experience, and customer service.
• Legal Compliance: To comply with applicable laws, regulations, and legitimate business purposes.

3. Information Sharing

We do not sell or rent your personal information. We may share your information only with:

• Logistics Partners: Shipping companies and freight forwarders necessary to deliver your orders.
• Payment Processors: Secure payment service providers to process transactions.
• Legal Authorities: When required by law, court order, or governmental regulation.

All third-party partners are contractually obligated to protect your information and use it solely for the purposes we specify.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship plus any period required by applicable law. Transaction records are retained for a minimum of 5 years for accounting and tax compliance.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner displayed on your first visit. Essential cookies required for site functionality cannot be disabled. Analytics and marketing cookies are optional and require your consent.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where there is no compelling reason for continued processing.
• Data Portability: Request transfer of your data in a structured, commonly used format.
• Objection: Object to processing of your personal data for direct marketing purposes.
• Restriction: Request restriction of processing under certain circumstances.

To exercise any of these rights, please contact us using the details below.

7. International Data Transfers

As an international exporter serving 40+ countries, your data may be transferred to and processed in the People's Republic of China where our company is headquartered. We implement appropriate safeguards to ensure your data remains protected in accordance with applicable data protection laws.

8. Children's Privacy

Our website and services are designed for business professionals and are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately for removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: sales@greenserveware.com

Company: Jiangmen Ecobee Biomaterials Products Co., Ltd.